TiVerity Receives Award for deployment of Cisco's Unified Customer Voice Portal with Enterprise Queue

Telepresence and Holography / Holograms - November 2008

Editor’s viewpoint on their differences, likenesses and future...

We all just recently viewed an historic CNN holographic interview on an historic Election Night. CNN stated this type of imaging has never been done before on National TV and I believe that. I haven’t seen anything like it. The live interview caught me by surprise and sure had the “wow” factor attached to it didn’t it? Here’s a link to the actual interview.

CNN Hologram Video

The question now has to be asked. Is it Telepresence?

I’m no expert on the subject but I’m going to throw my hat into the ring, go out on a limb and say yes, I believe it is. Although I know many video conferencing purists are rolling their eyes and grabbing their guns right about now with my statement.

While I do know that Telepresence still hasn’t been universally defined (Houston, we have a problem), here’s how I see it…. Broken down to its simplest form - “tele” (through electronic means) and “presence” (present). This is how I’m justifying my opinion by lumping holography and Telepresence together. Just as Telepresence is surely an offshoot of video conferencing, holographic imaging (like we viewed on CNN) surely has to be considered an offshoot of Telepresence. The interviewer was “telepresent” from Chicago and beamed into the CNN Election Headquarters. She was most assuredly - “telepresent”. There was negligible latency, the imaging was fantastic and both interviewers were rehearsed on what they would say. I’ve just recently read that CNN actually “downgraded” the experience to make it “movie” quality and not as good as it could have been. Maybe they thought us mere mortals would be shocked if they showed their complete hand. I have a feeling it was so big to them, they didn’t want it to get upstaged by the historic election. I’m willing to bet we’ll see the “true” power of this technology in the upcoming weeks and months when they can put the pedal to the medal and show it off without having it sidetracked.

What an amazing time for this technology (all differences and opinions aside). Telepresence Doctors, nurses, teachers, schools and healthcare (healthpresence) will benefit from the recent gains in this state-of-the-art industry whether holograms, Telepresence or holography. Airlines also have to see the threat to a portion of their business travel. Hell, who wants go through security and fly to Miami for a two-hour conference when you can look them in the eye via Telepresence?

Beam me up Scotty! Simply amazing…!

Visit the free Telepresence Forum for more information and discussion

Your Editor and Administrator - L II
"Ride on the Next Plane of Existence" TM

New York, N.Y. (PRWEB) October 18, 2007 -- Technology Managers Forum (www.techforum.com), the professional association for enterprise IT managers headquartered in New York City, has announced the winners of its 12th annual Best Practice Awards program.

TechForum's Best Practice Awards program, founded in 1996 by executive director Priscilla Tate, was developed to recognize and promote excellence in the business management of technology. The term Best Practices refers to processes proved to be the most effective means of implementing a project, and which are significant by being innovative and can be replicated. The Best Practice Awards program is particularly distinguished by the caliber of its judging panel, which features practicing Fortune 500 IT managers (http://www.techforum.com/bpa/judges.html).

The Technology Innovation category had two First Place winners this year: The Internal Revenue Service with vendor partners AT&T Government Solutions and TiVerity Consulting, Inc, and Black Board with vendor partner Scalent.

All winners were chosen from nominations from organizations in the United States, Europe and Asia.

"We are extremely honored to have been named First Place winner in the Technology Innovation - Best Practices category by the Technology Managers Forum," said Pete Schamberger, Chief Executive Officer of TiVerity. "This award confirms TiVerity's commitment to our customers and to the quality of our service delivery. Employing the most talented resources in our industry, the TiVerity team is driven by quality, innovation and processes centered around meeting and exceeding the goals of our customers. I am truly pleased and honored to accept this award on behalf of the entire TiVerity team who has earned this award through their hard work and commitment to customer service. To be recognized by such a distinguished panel of judges and by the Technology Managers Forum is validation of TiVerity's emergence as an industry leader in contact center solutions and technologies."

About TiVerity

TiVerity Consulting, Inc. has distinguished itself in both the federal and commercial business sectors, providing successful integrations of contact center environment core technologies. As a niche player in the contact center market, TiVerity specializes in the strategic allocation and utilization of contact center resources and the centralization and consolidation of multi-site, geographically distributed contact center operations. TiVerity's deployment solutions incorporate the Cisco Unified Communications suite of products (ICM, CVP, IPCC, Web Collaboration, E-mail Manager, Blended Agent, etc.) as the telecommunications middleware layer of the contact center environment/operation.

TiVerity delivers robust technical solutions that provide for the continuity of service, while allowing contact centers to realize the efficiencies of modernized operating environments. TiVerity's proven ability to both design and implement roadmaps for the migration of present day contact center services to tomorrow's best technology practices is directly tied to the infrastructure and implementation of integrated multi-media contact center solutions. TiVerity is headquartered in Atlanta, GA.

Cisco and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or affiliates in the U.S. and certain other countries. TiVerity Consulting, Inc. is a registered trademark.

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To learn more about Telepresence, the revolutionary new style of immersive video conferencing; visit these websites:

Telepresence - "Ride on the Next Plane of Existence" - Telepresence
Telepresence Web Portal - Telepresence Internet web portal
Telepresence Report - 24/7 breaking Telepresence related news and information
Via Telepresence - Video conferencing via Telepresence
Telepresence Forum - Free user discussion forum for everything Telepresence related
Telepresence Today - Telepresence information and editor qualified headline news
Telepresence Resource Directory - Telepresence web resource directory
Telepresence Tube - Telepresence videos, pictures and more