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Cisco Certification: The OSI Model Isnt Just For Exams Anymore!


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Telepresence and Holography / Holograms - November 2008

Editor’s viewpoint on their differences, likenesses and future...

We all just recently viewed an historic CNN holographic interview on an historic Election Night. CNN stated this type of imaging has never been done before on National TV and I believe that. I haven’t seen anything like it. The live interview caught me by surprise and sure had the “wow” factor attached to it didn’t it? Here’s a link to the actual interview.

CNN Hologram Video

The question now has to be asked. Is it Telepresence?

I’m no expert on the subject but I’m going to throw my hat into the ring, go out on a limb and say yes, I believe it is. Although I know many video conferencing purists are rolling their eyes and grabbing their guns right about now with my statement.

While I do know that Telepresence still hasn’t been universally defined (Houston, we have a problem), here’s how I see it…. Broken down to its simplest form - “tele” (through electronic means) and “presence” (present). This is how I’m justifying my opinion by lumping holography and Telepresence together. Just as Telepresence is surely an offshoot of video conferencing, holographic imaging (like we viewed on CNN) surely has to be considered an offshoot of Telepresence. The interviewer was “telepresent” from Chicago and beamed into the CNN Election Headquarters. She was most assuredly - “telepresent”. There was negligible latency, the imaging was fantastic and both interviewers were rehearsed on what they would say. I’ve just recently read that CNN actually “downgraded” the experience to make it “movie” quality and not as good as it could have been. Maybe they thought us mere mortals would be shocked if they showed their complete hand. I have a feeling it was so big to them, they didn’t want it to get upstaged by the historic election. I’m willing to bet we’ll see the “true” power of this technology in the upcoming weeks and months when they can put the pedal to the medal and show it off without having it sidetracked.

What an amazing time for this technology (all differences and opinions aside). Telepresence Doctors, nurses, teachers, schools and healthcare (healthpresence) will benefit from the recent gains in this state-of-the-art industry whether holograms, Telepresence or holography. Airlines also have to see the threat to a portion of their business travel. Hell, who wants go through security and fly to Miami for a two-hour conference when you can look them in the eye via Telepresence?

Beam me up Scotty! Simply amazing…!

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There's nothing I enjoy more than teaching Cisco technologies, especially CCNA candidates. Whether it's in-person or online, everyone's excited to be there. There's a sense of anticipation in the air, and everyone is ready to work hard, get their hands on the racks of Cisco routers and switches I have available...

... and then I break out the OSI model chart. Chins slump. People sigh, or at least wish they hadn't ordered decaf that morning.

Okay, it's not that bad. But it does temper the excitement a little. I always get a sense of "why can't we just hurry up and get on the routers and switches? Why do we have to learn this dry stuff?"

One reason is that Cisco demands you know the OSI model inside and out for both the Intro and ICND exams. You have to admit that's a pretty good reason, but still, students find the OSI model information to be very dry. I understand that, because I've been there. My first exposure to the OSI model was actually in a Novell "Networking Technologies" class, and man, was that chart ever dry. They crammed every known protocol (and some unknown ones, I think) into the OSI model. It looked like a giant jigsaw puzzle, and the real problem is that I didn't know what the heck most of that stuff was.

So I dutifully attempted to memorize this massive chart. I managed to pass the exam, but I wondered what all that effort had really been for. It's not like you sit around in a server room or wiring closet and discuss the OSI model.

As a CCNA candidate, you don't have to worry about all the protocols I memorized way back when, but you do have to know what happens at each layer. Which leads to this question:

"If I work with routers and switches, why do I have to know about all the other layers? Don't routers and switches just work at layer 2 and 3?" Yes, switches work at Layer 2 and routers at Layer 3. But to truly understand networking, you've got to understand what happens at the other layers. Why?

Most network administrators and engineers are going to spend a lot more time troubleshooting than installing. That's just the way it is. And to troubleshoot effectively, you've got to know what's going on at all layers of the OSI model, not just layers 2 and 3.

As someone who's done a lot of hiring and conducted a great many job interviews, I can tell you that the ability to troubleshoot is the number one quality I look for. That's why I tell CCNA and CCNP candidates that they've got to get all the hands-on practice they can; while I understand the importance of theory, the only way to develop troubleshooting ability is to work on the real deal. No simulator program is going to teach you how to troubleshoot.

Additionally, the only way to truly develop your troubleshooting abilities is to know what's going on over the entire network, not just the routers and switches. Troubleshooting always starts at Layer 1; if you don't find a problem at the Physical layer, and everything's fine with your routers and switches, how are you going to continue troubleshooting if you don't know what the next steps are as data moves closer to the end user?

So when it comes to the OSI model, don't just give it a quick once-over and move on to the fun stuff in your CCNA studies. The tangible benefit of passing your exams is great, but it's the hidden benefit of developing your own troubleshooting methodology that makes mastering the OSI model worthwhile.

Chris Bryant, CCIE #12933, is the owner of The Bryant Advantage. The Bryant Advantage sells the world's most comprehensive CCNA Study Guide in the world, and is the ONLY company specializing in CCNA and CCNP rack rentals, allowing candidates for these certifications to gain vital hands-on experience with full racks of Cisco routers and switches with labs and prices designed just for them. There are also plenty of FREE CCNA and CCNP tutorials! Visit his site at http://www.thebryantadvantage.com today!

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